Hey, Eunice and Alice here! Quality Assurance Manager and Packaging Supervisor of Pure and Just Food! 🌟
On Monday, we had the privilege of attending a dried fruit workshop hosted by Centre for the Promotion of Imports from Developing Countries (CBI) - an agency that champions African businesses aiming to export to Europe. The session was a dynamic exploration of Customer Care, Value Chain Insights, Sweet Innovations, Labeling Logic, and ESG Enlightenment, which we thoroughly enjoyed.
Here are some highlights from the event:
• By engaging with company experts, we discovered the power of meaningful communication to truly understand the impact of customer complaints before delving headfirst into solutions.
• We dissected into our value chain and did not only identify strengths and weaknesses but also uncovered trends and quality enhancements.
• We also learnt that Environmental, Social, and Governance systems are guides for sustainability, alongside the allure of clean and green labeling which is a growing interest for customers, stakeholders, and investors alike
Now picture this — a natural sweetener crafted from tropical mangoes and pineapples, ginger-dusted dried mangoes among others, were the myriad innovations from our stellar teams
Together with knowledgeable representatives from the dried fruit industries and the CBI team, we unearthed invaluable insights!
